By Samantha Vercellino Two months had passed and Chicago-area resident Michael could not understand why AT&T was sending him bills for home phone service that he did not have. But when he called to resolve the issue, he said AT&T representatives told him he was responsible for paying half the…...
Consumer Alert: Highest prices in the Illinois electric market
The Illinois electric market can be confusing (and expensive!) but CUB is here to help. We reviewed more than 100 individual offers from alternative electric suppliers across Illinois and we want to warn you about the highest prices we found. Some of these rates about double that of the regulated utility! In ComEd territory,…...
Meet CUB’s Outreach Volunteer Arpi Yazijian!
By Samantha Vercellino CUB’s Outreach Volunteer Arpi Yazijian knows that big utilities never get tired of asking for more money, which is why she volunteers her time helping the watchdog group protect consumers like you. The Glenview-area resident—who’s been a CUB member for ten years –contacted Illinois’ leading utility nonprofit…...
Thank you!
With the Holidays around the corner, we wanted to take the time to reach out to you–loyal CUB supporters– and say thank you. At CUB, we’re always in the trenches—battling utility greed and unnecessary rate hikes. Whether you’ve signed a petition, completed a survey, participated in a contest, used free tools (like…...
A new utility for CUB?
The White House has come out in support of reclassifying broadband Internet as a utility. That would be a win for “net neutrality,” enabling the Federal Communications Commission to prohibit Internet Service Providers from blocking, throttling or prioritizing Web services in exchange for payment. Net neutrality is the idea that…...
Great advice and savings at CAPS Energy Efficiency Event
CUB was honored to be invited to a CAPS (Chicago Alternative Policing Strategy) Energy Efficiency Event at Chicago’s 7th District Police Station Thursday. Several CUB staffers were on hand to help residents uncover savings in their phone, gas, and electric bills. Aimee Gendusa-English, CUB’s community service liaison, had the opportunity to look over the…...