CUB doesn’t always see eye-to-eye with FCC Chairman Ajit Pai on key consumer issues—but here’s where we do agree: We hate robocalls. Any recorded call that tries to sell you something without your written permission is an illegal robocall. In fact, we were hit with about 2.4 billion robocalls a…...
Act now! Fight irritating, illegal robocalls
Today, CUB asked Illinois consumers to sign a petition to fight illegal “robocalls.” It’s the perfect time to take action, now that Federal Communications Commission (FCC) Chairman Tom Wheeler has urged big phone companies to give customers free technology to block these computer-generated telemarketing calls. We’re all annoyed by these…...
ICC report: Northern Illinoisans losing money with alternative electric suppliers
By Sagar Dommaraju Northern Illinois consumers with alternative electricity suppliers have lost $188.6 million over the last two years, according to the Illinois Commerce Commission (ICC) in an annual electric competition report. The ICC’s Office of Retail Market Development said in its annual report that Illinois consumers with another supplier lost…...
The guy at the door says he’s from the utility: Are you sure?
For more than 30 years CUB has battled Illinois utility companies to protect customers from exorbitant rate hikes–but we’ll stand with the utilities any day if it helps consumers avoid getting scammed. That’s why today CUB spoke at a news conference with ComEd, Peoples/North Shore Gas and Nicor Gas to warn…...
Big Mistake: Spark Energy sends erroneous letters to suburban consumers
CUB wants to set the record straight about erroneous information Spark Energy has mailed to some Chicago-area residents. The Journal & Topics Newspapers reported that Buffalo Grove put out a news release about the alternative electricity supplier’s “false aggregation notice.” And Arlington Heights resident and CUB Litigation Director Julie Soderna…...
Beware of utility imposters
More than 1,000 consumers have signed CUB’s petition asking legislators to help fight the utility imposter scam. In this awful scam, con artists knock on your door or call you, pretending to be from the regulated utility and demanding quick payment of a bill to avoid a service shut-off. It’s been…...
Scam Alert
Utility-related issues, telecommunications complaints, identity theft and fraud all made Illinois Attorney General Lisa Madigan’s top 10 list of consumer concerns. With new scams creeping up every day, read CUB’s list of cons and rip-offs so you can protect yourself. Let us know if you have heard of these scams,…...
