The City of Chicago announced that it has renegotiated its electricity deal with Integrys Energy Services after growing concern among consumers that they might be better off returning to ComEd for their electricity supply. The new deal splits Chicago households into 10 different “tiers” with accompanying rates that are intended to save consumers money and…...
Chicago Power Deal Calculator Video
Not sure which energy supplier will save you money this summer? Watch our video to find out about a free tool– the Chicago Power Deal Calculator– that will help you decide if the City’s deal with Integrys is right for you: [youtube https://www.youtube.com/watch?v=CEkpnQ2HGj8?list=UUnBH1A1X_csFhP4sN0hZVlQ&w=560&h=315] ...
Comcast customer “service”
We’ve heard stories of bad customer service over the years, but this takes the cake: Tech journalist Ryan Block attempted to cancel his service with Comcast, only to endure an exasperating 18 minutes with a relentless customer service representative who refused to perform the request. (It’s interesting to note…...
Crackdown on Cramming
Did you know that cell phone carriers can profit up to 40 percent on fraudulent third-party fees on your bill? We were shocked, too. Not only do these third parties “cram” charges for services you never ordered onto your bill, but wireless carriers are taking a cut! Recently, the Federal Trade Commission (FTC) filed…...
Which company grinds your gears?
Over 30 years of service, we have seen all sorts of utility mischief: sky-high bills, unresponsive customer service, confusing rates. And in a year of astronomical prices and frequent rate-hike requests, we know there’s still plenty to complain about. So here’s your chance to air it out: In honor of CUB’s 30th anniversary, we’re…...
