Can you count on your cellphone carrier to save your life? When you dial 911 from a cellphone, most consumers may expect dispatchers to immediately know their location. However, current Federal Communications Commission (FCC) rules only require your carrier to provide location data that is accurate within 50-300 meters, according…...
2020: CUB’s Year by the Numbers
2020 certainly wasn’t the year we were expecting: COVID-19 pandemic, racial and economic injustice and utility corruption. But CUB continued to work for Illinois consumers, despite some of the obstacles this year has thrown our way. We converted all of our in-person events to online programming, and invited people to email us their…...
“I’m tired of meetings. I want action.”: Virtual Lobby Day urges action on CEJA
More than 800 consumers from across the state gathered on Zoom today for a virtual lobby day in support of the Clean Energy Jobs Act (CEJA), comprehensive energy legislation currently before the Illinois General Assembly. During lobby days past, consumer and environmental advocates met up at the state capitol in…...
November natural gas rates trending up
November gas prices are more expensive this month than last, with the exception of Nicor Gas. The Energy Information Administration (EIA) has anticipated an uptick. Last month, the organization predicted that natural gas bills across the Midwest could be about 8 percent higher than last winter. Over the winter season,…...
Solarize Chicagoland to Install 80 Solar Arrays
The Solarize Chicagoland program surpassed its goals this summer, achieving commitments to install more than 580 kilowatts (kW) of solar on 80 properties in the Chicago area. The Citizens Utility Board (CUB) and Midwest Renewable Energy Association (MREA) launched this solar group buy program in April, and the program’s participation…...
Breaking News: Consumer Victory at the ICC!
Victory for Consumers! The Illinois Commerce Commission (ICC) voted 3-2 on Thursday against lifting a ban on door-to-door marketing by alternative energy suppliers during the pandemic. The ICC was considering a proposal by the commission’s staff that was supported by alternative energy suppliers. CUB argued that door-to-door marketing was needlessly…...
Breaking Down Illinois’ Community Solar Offers
Illinois’ new community solar program allows electricity customers to enjoy the benefits of solar energy without installing panels on their own homes. Through community solar, you can purchase a portion of the electricity produced by a solar installation—called a community solar garden—and in return receive credits on your electric bill.…...

