One in five Chicago households are over 30 days late on their heating bills as of Sept. 30. Cumulatively they owe more than $120 million, according to a report published in Crain’s Chicago Business. As we head into what could be one of the most expensive heating seasons in recent…...
CUB urges Illinois consumers to contact their utilities to access consumer protections
The Citizens Utility Board is urging Illinois consumers to contact their utility companies immediately to take advantage of consumer protections available to them due to the pandemic. A state moratorium on shutoffs expires on April 1, so it is vital that people who are struggling to afford their bills get in…...
CUB alert: People struggling to pay utility bills should call their utilities to take advantage of landmark consumer protections
CUB urges Illinois consumers having difficulty paying their utility bills during the pandemic to contact their utility companies to take advantage of unprecedented consumer protections available to them. “Anybody struggling to pay their bills during the pandemic should immediately contact their utility to find out what protections are available, and…...
Breaking: Major utilities extend moratorium on shut-offs
Major Illinois utilities have extended the moratorium on shut-offs for another month, until around September, according to a statement from state regulators. Ameren Illinois, Aqua Illinois, Consumer Gas, ComEd, Illinois American Water, Liberty, Nicor Gas, Peoples Gas, North Shore Gas and Utility Services of Illinois are among the utilities with extended moratoriums…...
Consumer advocates fight for extended COVID-19 protections for utility customers
After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...
Don’t let Sen. McConnell kill net neutrality
This year, the U.S. House of Representatives listened to the 86% of Americans across the political spectrum who want net neutrality protections back, and passed the Save the Internet Act. The bill would restore internet consumer protections federal regulators killed in 2017, but it’s going nowhere. In fact, it was…...
Join the fight for stronger electric consumer protections in Illinois
We’ve got breaking news: Unregulated electricity suppliers may launch a summer lobbying campaign to weaken new consumer protections soon to be considered by state lawmakers. We need you to take action. Just days ago, the Illinois Commerce Commission (ICC) took the positive step of approving new rules designed to help…...
