Although many alternative gas suppliers peddle bad deals, their numbers were on the rise in 2019, the Illinois Commerce Commission (ICC) reported in its annual assessment of natural gas competition. The report, compiled by the ICC’s Office of Retail Market Development, also revealed that a number of supplier offers as…...
A CUB How-To: Downloading Your Bills
CUB often encourages consumers to sign up for online billing through their utility. It’s convenient and easy, and there are oftentimes perks or programs that are only available through an online account. But navigating a new online space can be confusing, so CUB staffer Cate put together a few videos…...
Gov. Pritzker calls for energy legislation to put gas surcharge on the chopping block
CUB has long called on Springfield to end a special surcharge that allows natural gas utilities to quickly raise customer bills to pay for infrastructure developments. This time, Springfield gave us some good news. In a 13-page document released last week, Gov. J.B. Pritzker’s office outlined eight principles that will…...
CUB staffer secures $4,800 refund from alternative supplier
If you’ve ever called CUB, there’s a good chance you’ve spoken to Jantay Gray, the woman who often answers our Consumer Hotline (1-800-669-5556). Jan is one of many outstanding consumer advocates on staff. This year, Sandra Marcelin-Reme, CUB’s director of consumer advocacy, sent the staff an email that exclaimed “WAY…...
Consumer advocates fight for extended COVID-19 protections for utility customers
After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...
They’re getting richer: the ongoing battle against high utility bills
Crain’s Chicago Business reports that in the first quarter of the year—a relatively warm winter—Peoples Gas still made a record $97.6 million. That’s after two straight years of record annual profits. “It wasn’t long ago when Peoples’ profit over an entire year wouldn’t approach the nearly $100 million it collected…...
Chicago resolution calls out excessive spending by Peoples Gas
The Chicago City Council has passed a resolution urging Illinois leaders to protect the City’s residents from rapidly increasing heating bills caused by a “troubled” Peoples Gas pipeline-replacement program. The resolution, passed on Friday, calls on Gov. J.B. Pritzker and the Illinois General Assembly “to restore necessary oversight of this…...
CUB’s weekly e-newsletter: What’s up with your gas utility?
In this week’s e-newsletter, CUB’s policy and legal teams update you on how Illinois’ major gas utilities are trying to make you pay more. Read the summaries below and sign CUB’s petition against the utilities’ profit grabs. Ameren Illinois filed a $102 million natural gas rate hike with the Illinois Commerce…...
We like headlines like this: “Regulators order Peoples Gas to repay $7.2 million to customers”
The Illinois Commerce Commission (ICC) has announced that Peoples Gas has agreed to give about $7.2 million back to its customers in connection with a review of the 2015 costs of the utility’s troubled pipeline-replacement program. This is the result of a settlement involving the utility and the staff of…...
