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Coronavirus

New Poll Shows Statewide Support for CEJA

A new poll shows that 8 in 10 Illinois voters support the Clean Energy Jobs Act (CEJA), comprehensive renewable energy legislation that would protect our power bills and create thousands of well-paying jobs as Illinois faces the worst economic downturn since the Great Depression. “The poll results are overwhelmingly positive—82%…...

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Beware: Don’t fall victim to a Coronavirus scam

Fraudsters are using the public health emergency to steal our money and personal information. Illinois Attorney General Kwame Raoul has warned residents to exercise caution with phone, text and email solicitations for money or personal information that are tied to the COVID-19 pandemic. Protect yourself from scams by reading our…...

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Natural gas prices continue decline amid Coronavirus concerns

For the fifth consecutive month, most natural gas utilities have lowered their prices from the previous month as the COVID-19 pandemic disrupts the market. All prices  are lower than last May.  The price per therm you will pay for natural gas in May, also known as the Purchased Gas Adjustment,…...

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ComEd, Ameren file for electric rate decreases (yes, you read that right!)

Electric utilities ComEd and Ameren Illinois have both filed for rate decreases before the Illinois Commerce Commission (ICC)—$11.5 million and $45.3 million, respectively. Both requests will be reviewed by the Commission and decided on in December. ComEd’s cut, its third rate decrease in a row and fifth in 10 years,…...

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CUB webinars to share tips on robocalls, cable, electric, solar in IL

In honor of Financial Literacy Month and Earth Month, the Citizens Utility Board (CUB) is holding a series of free webinars in April to share money-saving tips about robocalls, pay TV service, electric bills and new solar energy programs in Illinois.   The webinars are part of the watchdog’s continuing efforts…...

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Tell President Trump: Keep our utility service reliable and affordable

In an emergency like this, affordable utility service is vital, and that’s an important point to make with our leaders.  Please tell President Trump about CUB’s Utility Customers’ Bill of Rights, and urge him to support state and federal policies that will keep our electric, gas and telecom service reliable…...

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CUB’s guide: Telecom/internet/cable/utility services during the COVID-19 public health emergency

CUB has compiled a list of benefits utilities and telecom/internet/cable providers are offering customers during the COVID-19 crisis. Details on the response of telecom/internet/cable providers are immediately below. Scroll down to see the second chart outlining the response of electric, gas and water utilities. CUB is reviewing this list on…...

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4 Coronavirus headlines you might have missed: Shut-offs, Wi-Fi, scams, dirty cellphones

As Coronavirus continues to spread, headlines have been saturated with news about the disease, also known as COVID-19. CUB picked a few news stories from the bunch that are helpful for consumers’ pocketbooks and health. Leaders call on utilities to half shut-offs during public health crisis. Gov. J.B. Pritzker and…...

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A message from CUB’s Executive Director: Responding to COVID-19

Dear Illinois consumers: Now that the World Health Organization has declared COVID-19 (also known as Coronavirus) a global pandemic, I want to let you know that the Citizens Utility Board (CUB) will continue to serve you through this public health crisis, while doing our part to limit this hazard from…...

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