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Internet

Retiree says: CUB doesn’t mess around!

By Samantha Vercellino Arlene Cleary will admit she’s not tech-savvy, which is why she’s stuck with AT&T and the same long distance calling plan the past 58 years. However, a new laptop, courtesy of her grandchildren a few years ago, finally forced her to welcome a different type of service…...

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CUB’s Internet, cable, and telephone shopping guide

Gone are the simple days of a landline phone, a few TV channels, and a dial-up Internet connection.  Step into the nearest Best Buy, and you can become quickly overwhelmed by the plethora of telecom options available.  To make shopping a little easier, here’s CUB’s tips to help you make the right Internet, cable and…...

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Consumer listens to Dad, Calls CUB & saves on Comcast bundle

By Samantha Vercellino Last October, Lisa Karmenzind was ready to pull the plug on her Internet, cable and phone bundle from Comcast. Her monthly bill had jumped from $147 to $202, and she could no longer afford the expensive services. The Peoria-area resident wasted no time trying to sever ties…...

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Still fighting the battle for net neutrality

The ink is barely dry on the Federal Communications Commission’s (FCC) net neutrality rules, and already we could have our first violator. Commercial Network Services (CNS) has filed a formal complaint to the FCC that Time Warner Cable (TWC) is violating the “no paid prioritization” and “no throttling” aspects of the net…...

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CUB helps consumer put a stop to rising Internet bills

By Samantha Vercellino Over the years, Jan Conrad watched as her AT&T Internet bill grew steadily. It wasn’t until after her bill topped $42 a month that she called CUB’s consumer hotline for help. “I was paying $42 just for Internet, and that’s what I used to pay for Internet…...

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Victory for net neutrality!

More than 3,000 CUB Action Network members sent messages to the FCC over the past months saying “Save my Internet!” Today, we learned that the pressure worked. In a historic decision, the Federal Communications Commission (FCC) voted 3- 2 to approve rules reclassifying the Internet as a “common carrier” under the Telecommunications Act.  The action…...

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The vote that could save the Internet

The Federal Communications Commission (FCC) is set to vote tomorrow on whether or not to re-classify the Internet as a public utility, which can be protected and regulated through federal authority. Why does this matter to you, oh-average-unassuming-consumer? Because this decision is a game changer for net neutrality. Net neutrality…...

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The most important vote ever for net neutrality

In 2014, the Federal Communications Commission (FCC) received more than 4 million comments on net neutrality from concerned consumers like you. You made your voice loud and clear: Don’t slow down my Internet. Now we’ve got proof that the pressure’s working. The FCC is considering reclassifying Internet Service Providers (ISPs)…...

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Deceptive Billing: 3 Tips to Protect Yourself

Imagine you’ve just signed up for Broadband Internet Service for $34.99 per month.  You’re pretty content with the deal, and soon spend your days in a quiet reverie of Pinterest, Netflix documentaries, and cat videos… …until you get your first month’s bill: $94.95! That’s what happened to Jeremy Zielinski of New York…...

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5 tips for staying safe on public WiFi

Using public WiFi for your laptop or cell phone has many advantages.  It’s usually free (thanks, Starbucks!), doesn’t use up the data on your phone, and…well, did we mention free? But people often surf away without realizing that public WiFi connections rarely have the same type of security protections as…...

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