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Bring Back Consumer Choice Plans: Support HB 3689

As part of CUB’s 2023 legislative agenda, the watchdog is working on House Bill 3689 to require AT&T once again to offer the Consumer’s Choice plans as an affordable landline option to consumers.  The bill, sponsored by state Rep. Michelle Mussman, needs your support. Sign CUB’s HB 3689 petition to…...

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CUB releases new guide to help Illinois consumers shop phone market

The Citizens Utility Board announced that it has released a new “Guide to Phone Choices” to help Illinois consumers navigate their options in the telecom market. Visit CitizensUtilityBoard.org to order a free copy of the 16-page publication, which includes information about selecting cellphone, landline and VoIP service. The phone landscape…...

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No override: Protect veto of SB 1839, AT&T’s bad bill

URGENT: Gov. Rauner has vetoed AT&T’s Senate Bill 1839—bad legislation that would lead to the end of landline phone service. But the General Assembly could override the veto TODAY (Saturday, July 1)! Please, take immediate action to STOP the override. This is our best chance to win this battle!...

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Time is running out to voice your concerns over AT&T’s landline bill

We need you. AT&T wants the governor to sign Senate Bill 1839 so the phone giant can eventually end landline phone service in Illinois. Any day now Gov. Bruce Rauner could act on the legislation–so this is your last chance to ask the governor to veto SB 1839. Here’s what you can…...

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Take action now! Tell the House—oppose or fix AT&T’s bill, SB 1839

AT&T is pushing state legislation (SB 1839) that would strip Illinois’ Telecom Act of key consumer protections, and eventually end traditional landline service for 1.2 million business and residential customers who still use it. Here’s why you should oppose AT&T’s bill, even if you don’t have a landline: It poses…...

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Do we REALLY want AT&T to determine IL’s telecom future?

Update: The AT&T bill CUB and other consumer advocates have fought against for months has passed the Illinois Senate. So now the fight moves to the Illinois House.   The legislation would allow AT&T to dictate our telecom future, and it would open the door for the phone giant to strip Illinois’…...

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Spread the word: It’s Lifeline Awareness Week!

By Samantha Vercellino It’s hard for many of us to imagine not being able to dial a friend, text mom or schedule a work event in our mobile calendars. Phone service has become so intertwined with our daily lives that we forget too many people can’t afford even basic telephone service, and thus…...

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Hurry! Last chance to sign up for great IL phone deal

Consumer advocates are urging AT&T landline customers to sign up for one of the state’s best local phone deals before time runs out. The low cost Consumer’s Choice plans –which were created by CUB under a legal settlement with the phone giant in 2006—will soon no longer be offered to…...

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CUB Director: Consumer protections never go out of date

AT&T has made no secret of the fact that the company wants to strip the Illinois Telecom Act of consumer protections and completely deregulate traditional home phone service. In the company’s perfect world, it would no longer have to fulfill the “obligation to serve” requirement— and would be able to abandon…...

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Save home phone service before it’s too late!

The Illinois Telecommunications Act—legislation that protects your rights and keeps telephone rates down— is up for review at the end of the month, and legislators must determine to renew it as is, or change it. Unlike CUB and other consumer advocacy groups, Big Telecom companies like AT&T and Frontier hope…...

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