The Citizens Utility Board (CUB) is joining with Illinois officials in praising the state General Assembly for unanimously passing legislation that prevents a misleading marketing tactic that has tricked consumers for years and in some cases caused them to pay hundreds of dollars in extra costs. Last week, the Illinois…...
In Another Month of High Gas Prices, CUB Alerts Consumers to New Protections
The Citizens Utility Board (CUB) urges people struggling to pay their heating bills to contact their utility to find out what protections and relief are available, as natural gas prices continued to soar. The price spike coupled with aggressive spending by gas utilities has caused many consumers to pay hundreds…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
Tell CUB: How do you fight climate change? (You could win a prize!)
Recent United Nations (UN) reports on climate change have painted a grim picture of the current climate crisis. The good news is that the UN is optimistic that the consequences of climate change–extreme weather, rising water levels, droughts and more–can be avoided or lessened if we take action now. In…...
Greenflation: Myth vs Fact
Amid headlines about record inflation, critics of clean energy policy have tried to blame it for the higher heating bills and the general surge in prices–they even use the term “greenflation.” But climate-friendly policy is not the cause of the high prices. The world was already grappling with pandemic-related supply…...
CUB Q&A: Illinois American Water’s rate-hike request
What happened? In February, Illinois American Water filed for a $87.4 million increase in rates before the Illinois Commerce Commission (ICC). How much will this cost customers? The rate hike includes a $65.7 million, or 27 percent, increase in water service rates and a $21.7 million, or 59 percent, increase in…...
