With the possible return of door-to-door marketing on the horizon, we’ve put together a free window sign for consumers to give a message to unwanted visitors. Download our “No Solicitors” window sign, print it out at home, and place it in your window. It’s that easy! Remember: you don’t have…...
State: Illinois electric customers overpaid by $431 million with alternative suppliers
Illinois consumers who buy their electricity from alternative suppliers collectively paid $431 million more in the last year than they would have by sticking with their utility, according to a new report from the Illinois Commerce Commission’s Office of Retail Market Development. From May 31, 2020 through May 31, 2021,…...
Chicago resident wins thermostat quiz
Congratulations to Carol of Chicago for winning CUB’s Thermostat Quiz! She was randomly selected out of hundreds of participants to win $100. “CUB is my go-to organization for information and savings on many fronts—cell phone, cutting cable, etc. I follow [their] legislative work on utilities and energy. We need [them],”…...
Could alternative suppliers come knocking again soon?
At the start of the COVID-19 pandemic, state utility regulators directed all alternative electric and natural gas suppliers to suspend their door-to-door sales because of the transmission risk. But the Illinois Commerce Commission (ICC) could soon allow doorstep sales now that Illinois is in phase 5 of its reopening plan. …...
A no-cost CUB service just for you: Free utility-bill analysis
Are you paying too much with an alternative supplier? Want to know about efficiency programs that can help you save money? Do you just need some reassurance that nothing’s wrong with your bill? You’re in luck; we’ve created a free CUB service to help Illinois consumers during the pandemic: remote…...
CUB challenges ICC’s approval of Nicor’s “trash gas” program
The Citizens Utility Board (CUB) is pushing back on a $16 million Nicor Gas pilot program that would charge consumers to connect its system to so-called “renewable natural gas” sources, such as landfills. The Illinois Commerce Commission (ICC) recently approved Nicor Gas’ proposal, but the consumer watchdog is challenging the…...
Alternative supplier to pay $325,000 for alleged marketing, sales violations
Alternative electric supplier Great American Power will pay a $325,000 settlement after consumer advocates accused it of failing to comply with state regulations governing alternative suppliers. The supplier is now banned from marketing its products or enrolling customers in Illinois for five years. The Illinois Commerce Commission (ICC) approved the…...
