Have you received an envelope in the mail that at first glance looks like it could be an urgent message from your utility company? Be careful: It could be another alternative supplier offer. Such a mailing can be common in Illinois and other states with competitive electricity choice. But here’s…...
What’s the difference between ARES plans and Community Solar?
By Marina Minic, CUB Solar Programs Administrator As we hold hundreds of events across the state, consumers sometimes ask us: What’s the difference between an alternative supplier offer and a relatively new option called Community Solar? The offers can sound deceptively similar, but there are big differences–and you should know…...
Energy rip-offs have hit low-income communities hard, but here’s another reason the HEAT Act gives us hope
At CUB, we get reports that customers enrolled with alternative suppliers have been charged double or triple (or worse) for their electricity—and marketers have long preyed on the neighborhoods that can least afford to pay high power bills. That’s yet another reason we’re dedicated to making sure a new reform…...
HEAT Act would protect consumers from predatory alternative suppliers
Today CUB joined Illinois Attorney General Kwame Raoul and other consumer advocates urging the General Assembly to pass legislation to protect consumers from predatory practices and high costs from alternative energy suppliers “This legislation would right some of the wrongs in the alternative supplier industry,” said Bryan McDaniel, CUB’s Director…...
Watch your wallet: Electric/gas scammers prey on Illinois consumers
Be on high alert if someone approaches you with a utility “discount” that’s too good to be true: CUB is constantly getting complaints about alternative electric and gas suppliers using predatory sales tactics. Most customers in Illinois can choose a company other than the regulated utility to be their electric…...
So what the heck is a green plan?
At CUB we get a lot of calls from consumers who have questions about renewable energy plans that get pitched to them by alternative suppliers. These “green plans” are a legitimate choice, but some people have complained about exorbitant rates. If you’re shopping in the market, you should have all…...
Big ICC ruling for electric shoppers
The Illinois Commerce Commission (ICC) took a big step in improving the power market, proposing new rules to protect consumers against misleading marketing. CUB and other consumer advocates applaud the new rules. For about two years, we have been calling for tougher rules to prevent misleading and confusing marketing by…...
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