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Bills

Hello October, hello lower gas prices!

By Samantha Vercellino As October rolls in, consumers begin preparing themselves for the arrival of two things: Starbucks’ Pumpkin Spice Lattes and higher utility bills. But Illinoisans may be singing a different tune this heating season, because major Illinois utilities are charging consumers 25-27 percent less to heat their homes…...

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CUBPowerCalculator.com: Go ahead…try it again!

A new season means new electric rates. That’s why we’ve updated our free calculator to reflect fall electric prices coming to Illinois. The CUB Power Calculator—a tool that shows how your utility’s supply rates stack up against an alternative supplier’s plan— can now provide a price comparison through May 2016.…...

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An electric deal from…..Comcast?

By Samantha Vercellino Everybody knows that Comcast bundles cable, Internet and phone services, but did you know the company now sells electricity, too? Recently, a CUB staffer found a pitch for Comcast’s Energy Rewards plan in his email inbox. We decided to take a closer look at the deal. These…...

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CUB helps granddaughter secure $1,286 refund for grandmother

By Samantha Vercellino Ever since her grandmother fell ill, Cheryl  took over the responsibility of paying her utility bills. Handling her affairs never troubled Cheryl until the 97-year old racked up $1,200 in electric and gas charges with the alternative supplier Spark Energy. Concerned her grandmother signed up with Spark…...

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CUB helps consumer put a stop to rising Internet bills

By Samantha Vercellino Over the years, Jan Conrad watched as her AT&T Internet bill grew steadily. It wasn’t until after her bill topped $42 a month that she called CUB’s consumer hotline for help. “I was paying $42 just for Internet, and that’s what I used to pay for Internet…...

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Consumer sends heartfelt thank you after CUB saves her $60/month

By Samantha Vercellino Wanda Cunningham didn’t know how CUB could help her lower her high phone bills when she first called the consumer group. Now—one year later—the Olympia Fields resident credits her $60 a month savings to that fateful call. Wanda’s call was fielded by Bilingual Environmental Outreach Coordinator Ivonne Hernandez…...

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Beware of utility imposters

More than 1,000 consumers have signed CUB’s petition asking legislators to help fight the utility imposter scam. In this awful scam, con artists knock on your door or call you, pretending to be from the regulated utility and demanding quick payment of a bill to avoid a service shut-off. It’s been…...

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Beat the heat—and high energy bills this summer!

By Samantha Vercellino As the temperature rises, here’s a checklist to help you stay cool—and save money—through another scorching Illinois summer. Make sure your AC is sized properly. Contrary to popular belief, a larger unit will not cool a room better. Unlike an oversized AC unit, a properly-sized one will be more…...

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Electricity updates: The good, the bad, and the ugly

The last 24 hours have been a whirlwind of electricity-related developments.  We’ve got some good news and bad news for Illinois consumers. First, the good. We’ve been saying for years that efficiency pays— and now we have the proof.  A CUB analysis released this morning shows that the Illinois Clean Jobs…...

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Is your home (energy) ready for the summer?

By Samantha Vercellino Summer cannot come soon enough. But before warmer weather arrives, follow this simple checklist to get your home ready for the months ahead. 1) Dust off the grill. Haul the dusty grill out of the garage—it’s time to enjoy backyard barbecues. Since grills keep heat out of the…...

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