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Bills

Natural gas bills predicted to drop–unless you live in the Midwest

Midwesterners who use natural gas to heat their homes could see their bills go up slightly this winter season, even as the nationwide average drops, according to the U.S. Energy Information Administration (EIA).  The EIA, the statistical arm of the Department of Energy, predicts that average gas bills in the Midwest…...

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This week’s e-newsletter: 5 questions you should ask about your high gas/electric bills

“Why is my bill so high?” Danielle Holmes, Consumer Rights Specialist, gets that question a lot. Over the past 9 years she has counseled thousands of utility customers a year. Taking a hard look at your utility bills is probably not your favorite pastime—but Danielle has found that you can…...

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Keep Fido happy without breaking the bank

Pet owners love their animals and will do anything to keep them safe and healthy. But even in extreme temperatures, you don’t have to choose between keeping your pet comfortable and minimizing your energy costs. Charlie Charlie’s human: Deputy Director Kristin Use a programmable or smart thermostat. Don’t be afraid…...

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Anatomy of a Bad Deal

When Robert Smith’s gas bills suddenly shot up, he was confused. He was supposed to be paying less for gas with alternative gas supplier Energy Rewards than with the regulated utility in his area, Nicor. So he sat down to compare what he had been paying with Energy Rewards to…...

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Saved from a high phone bill, retiree says: ‘Illinois consumers need CUB’

By Samantha Vercellino Last October, Chicago retiree Cassandra packed her bags and moved across town to the West Side of the city. She welcomed the change in scenery until she found out a new address also meant she had to switch to pricey digital phone service. Before the move, she…...

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A ‘greener’ take on this year’s holiday gift giving

By Samantha Vercellino Gift shopping can be stressful, especially when the holiday is right around the corner. But don’t fret; we’ve put together a list of our five favorite “green” gifts of 2015! Smart Crock-Pot: Unlike most slow cookers, the Smart Crock-Pot is Wi-Fi enabled which allows users to adjust its temperature…...

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8 ways to stay comfortably warm this winter

By Samantha Vercellino Polar vortex or not, winter is always cold—but staying warm and cozy shouldn’t break the bank. Follow CUB’s simple tips to live comfortably, and save, during the bitter cold. Heat efficiently. Your heating system, like any other machinery in your home, will eventually break down. That’s why…...

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CUB helps Chicago landlord out of $1,048 electric mistake

By Samantha Vercellino Hoping to get the property’s electric service switched back to his name, the Chicago landlord immediately called ComEd to sort out the details. According to Mark, a company representative claimed it would be an easy fix. However, two days later, Mark was hit with a $1,048 power bill.…...

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Here’s why it pays to read the fine print

By Samantha Vercellino Richard Carlson is more than conscious of his home energy use. The Chicago resident, who owns a studio apartment, takes care in turning off the lights before work and using his air conditioner only on the hottest days. It is because of his commitment to being energy…...

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Retiree says: CUB doesn’t mess around!

By Samantha Vercellino Arlene Cleary will admit she’s not tech-savvy, which is why she’s stuck with AT&T and the same long distance calling plan the past 58 years. However, a new laptop, courtesy of her grandchildren a few years ago, finally forced her to welcome a different type of service…...

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