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Visit CUB’s 30th Anniversary Page!

It’s CUB’s big 3-0! Visit CUB’s 30th Anniversary page to read a message from Executive Director Dave Kolata, peruse heartwarming stories from Illinois consumers, and see a slideshow of CUB’s “greatest hits” through the years. (Seriously, those pictures are not to be missed– especially if you want to see Illinois’ big players in action, or if…...

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Get the facts on natural gas prices

Jaws dropped as gas prices skyrocketed in the early months of 2014–as much as 150 percent for Peoples Gas customers. CUB is here to answer your collective “huh?” Our Facts on Natural Gas Prices  explains the forces behind gas prices, and the steps consumers can take to save money during these…...

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Congrats, Carole!

The loyalty of CUB members is simply astounding. Take for example Carole J. of Elgin, who has been a CUB supporter ever since the organization helped her dispute a hefty utility bill years ago. “I wasn’t even a member back then,” she says, “but I have been a member ever since.” We wanted to…...

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C’mon! ComEd asks for $275 million rate hike

ComEd has put in another request for a rate hike–this one for $275 million, to take effect in January. That’s the last news anybody wants to hear after our brutal winter. Here’s CUB’s statement: “Today, Commonwealth Edison asked for a $275 million rate hike to pay for upgrades to its…...

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It’s not a designer handbag, it’s natural gas!

Jason Knowles, a sharp reporter for ABC 7’s I-Team, did a hard-hitting report this week on high natural gas rates from unregulated suppliers in the Chicago region. Jason’s interview with a consumer whose gas bill skyrocketed featured this wonderful quote: “It’s not a designer handbag that you can charge what…...

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Add your name to the fight!

More than 1,000 CUB followers have told the FCC: Reject the proposed $45 billion Comcast/Time Warner Cable merger, or force the companies to make major concessions. Sign our petition! Why is this such a big deal? First of all, the No. 1 cable company is buying the No. 2, and the No. 1 broadband…...

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You’ll need an aspirin for these headaches

At CUB, we couldn’t do the work we do—saving individual  consumers hundreds of dollars on their utility bills, advocating for consumer protections in Springfield, and fighting rate-hike hungry energy companies—without support and input from our members.  That’s why we sent a survey out last November asking you  to rate your…...

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Support or Scam?

Think twice before you answer any calls from people claiming to be “customer support.”  They could be trying to scam you! In our recent scam alert survey, respondents alerted us to some new and nasty cons making the rounds.  We want to give consumers a heads-up about one deception that…...

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Protect my cable!

Comcast announced plans to buy Time Warner Cable in a $45 billion deal that unites the nation’s two largest cable/Internet providers. Before that happens, the Federal Communications Commission (FCC) must approve the merger. Cable customers have for years expressed frustration about lack of options, poor service and astronomical prices.  We can’t…...

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Would the real regulated gas company please stand up?

Annette Evans, consumer rights associate at CUB, recently received a call from a consumer whose gas bill had mysteriously skyrocketed to nearly $600.  After some sleuthing, Annette discovered the culprit: without her knowledge, the consumer had been signed up with Nicor Advanced Energy— an unregulated sister company of the utility…...

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