Jaws dropped as gas prices skyrocketed in the early months of 2014–as much as 150 percent for Peoples Gas customers. CUB is here to answer your collective “huh?” Our Facts on Natural Gas Prices explains the forces behind gas prices, and the steps consumers can take to save money during these…...
It’s not a designer handbag, it’s natural gas!
Jason Knowles, a sharp reporter for ABC 7’s I-Team, did a hard-hitting report this week on high natural gas rates from unregulated suppliers in the Chicago region. Jason’s interview with a consumer whose gas bill skyrocketed featured this wonderful quote: “It’s not a designer handbag that you can charge what…...
You’ll need an aspirin for these headaches
At CUB, we couldn’t do the work we do—saving individual consumers hundreds of dollars on their utility bills, advocating for consumer protections in Springfield, and fighting rate-hike hungry energy companies—without support and input from our members. That’s why we sent a survey out last November asking you to rate your…...
Protect my cable!
Comcast announced plans to buy Time Warner Cable in a $45 billion deal that unites the nation’s two largest cable/Internet providers. Before that happens, the Federal Communications Commission (FCC) must approve the merger. Cable customers have for years expressed frustration about lack of options, poor service and astronomical prices. We can’t…...
Would the real regulated gas company please stand up?
Annette Evans, consumer rights associate at CUB, recently received a call from a consumer whose gas bill had mysteriously skyrocketed to nearly $600. After some sleuthing, Annette discovered the culprit: without her knowledge, the consumer had been signed up with Nicor Advanced Energy— an unregulated sister company of the utility…...