Ever had to suffer through a long, expensive, food-spoiling power outage? Yep, it stinks. Even worse, for years, ComEd has dodged giving compensation to its customers in such outages. Those days may be over, thanks to a recent Illinois Appellate Court decision. Crain’s Chicago Business reported recently that the Appellate Court…...
Last chance!
Fed up with your cable choices? Make your voice heard while there’s still time! The Federal Communications Commission’s open comment period for the proposed Comcast/Time Warner merger ends August 25th. Sign CUB’s petition demanding the FCC either reject the deal or ensure these basic consumer protections: Mandatory compensation to customers who suffer…...
The 5 most annoying things about Illinois’ power grid (and what a smarter grid could do about it)
Illinois’ power grid—the aging lines and equipment that deliver electricity to our doorstep—has become a costly headache for electric customers. The “smart grid,” which is an umbrella term for grid upgrades, could help change that. CUB has compiled a list of the most annoying consumer headaches that ComEd and Ameren…...
Integrys Deal Changes
The City of Chicago announced that it has renegotiated its electricity deal with Integrys Energy Services after growing concern among consumers that they might be better off returning to ComEd for their electricity supply. The new deal splits Chicago households into 10 different “tiers” with accompanying rates that are intended to save consumers money and…...