CUB was honored to be invited to a CAPS (Chicago Alternative Policing Strategy) Energy Efficiency Event at Chicago’s 7th District Police Station Thursday. Several CUB staffers were on hand to help residents uncover savings in their phone, gas, and electric bills. Aimee Gendusa-English, CUB’s community service liaison, had the opportunity to look over the…...
Feds sue AT&T for slowing down “unlimited” data plans
Unlimited data? Not so fast! You may pay to cruise along on your data package–watching Netflix, checking email, streaming YouTube videos, listening to Spotify– but those speeds may not be what you think. The Federal Trade Commission (FTC) announced Tuesday that it is suing AT&T for slowing down speeds for customers who…...
Enrollment for Peak Time Savings is Quick and Easy
CUB Director of Governmental Affairs Bryan McDaniel walked us through how to sign up for Peak Time Savings (PTS). PTS is a free program for ComEd customers with digital smart meters that credits customers for reducing electricity usage on certain high-demand summer days. Enrollment is quick and painless. Take a…...
As possible Springfield battle looms, Crain’s analysis finds Exelon nukes profitable
There’s an interesting published report on the health of ComEd-parent Exelon’s nuclear power plants as consumer advocates prepare for a possible battle with the energy giant. Exelon has claimed that its fleet of six nuclear power plants in Illinois are struggling and the company has been laying the groundwork for…...
Boo! Tell us your customer service horror story and you could win $25!
We thought Halloween is the perfect time to release our list of the worst customer service horror stories. Visit CUB’s Facebook page, www.Facebook.com/cubillinois, to share your own customer-service horror story by midnight Halloween for the chance to win $25 off your utility bills. After 30 years of consumer advocacy, CUB has heard its…...
Illinois, it’s energy efficiency report card time….
Illinois is the 11th most energy-efficient state, according to the ACEEE’s 2014 State Efficiency Scorecard. Despite a fall from its No. 10 rank in 2013, Illinois is still higher than most of its Midwestern neighbors. The organization ranks states based on their policies and programs that improve energy efficiency in our…...
ComEd Discounts: L-E-Delightful
We don’t want to induce a panic, but we have big news: ComEd is discounting LED light bulbs! Time to run to your nearest hardware store to take advantage of these long-lasting, energy-efficient lighting marvels. ComEd is offering the in-store instant discount as part of its Smart Ideas efficiency program. (The utility is required to offer…...