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alternative electric suppliers

Breaking: Electricity rip-offs more likely this summer

96-year-old Elizabeth Davis gets ripped off every time she turns on the lights. She and other customers of alternative electric suppliers have overpaid by $600 million in recent years, according to the Illinois Attorney General’s Office. That’s why I want to share this important news: State legislators just passed some of…...

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The HEAT Act: One of the nation’s toughest consumer protection laws against gas and electric rip-offs

In a victory for consumers, the Illinois General Assembly has unanimously passed one of the nation’s toughest consumer protection laws to fight rip-offs peddled by alternative electric and gas suppliers. At the end of May, the Illinois General Assembly unanimously passed the Home Energy Affordability and Transparency (HEAT) Act. CUB…...

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From the CUB files: The case of the “mixed meter,” and a $495 refund

Each year, thousands of Illinoisans call CUB with complaints or inquiries about their utility companies—that includes Charlene. The 75-year-old condo resident didn’t know why her electric bill had skyrocketed. She cares about efficiency—turns off lights, unplugs unused appliances, sets the thermostat no higher than 68 degrees, and avoids energy guzzlers…...

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The day in the life of a CUB outreach staffer…

By Annabelle Roser As solar energy becomes more accessible to everyday consumers, the financial incentives of owning solar panels can be hard to pass up. The benefits of subsidizing or eliminating your energy bills through net-metering can be especially enticing to retirees or those on fixed incomes. Recently, I met…...

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Retiree saves hundreds, thanks to CUB Voice, Consumer Hotline

After reading CUB’s quarterly publication The CUB Voice, Stillman Valley resident Terry Temple realized he was paying way too much for his electric and gas service, and he did something about it. The retired marketing director for GE Aviation Systems came upon a full-page article headlined “Paying too much for…...

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CUB’s proposal to videotape electric pitches featured on ABC 7

Check out this story by a member of ABC 7’s I-Team, Jason Knowles, on CUB’s proposal to videotape door-to-door pitches by alternative energy suppliers. (The sales people would videotape themselves making the pitch, but the customers would not be filmed.) We’re fighting the good fight! http://ow.ly/4mRBP9...

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Fight misleading marketing: Send a message to the ICC

Here’s a good example of how current Illinois law breeds misleading electric and gas marketing: One logo is for Illinois’ biggest regulated gas utility. The other is for an alternative supplier that has sparked hundreds of complaints/questions over the years—many from confused people who were stuck with high bills. A lot…...

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CUB helps Roselle consumer get $500+ refund

Thanks to CUB’s help, retiree Helen Conrades had a little celebration on St. Patrick’s Day—light beer over ice—and some kind words for the consumer group. “Love, love, love you,” said the Roselle woman, who was celebrating a $539 refund check she had just received from an alternative gas supplier. “My…...

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A big change for Chicagoans… and a free tool to help

Beginning in August, more than 600,000 Chicago households will switch from the City’s municipal power deal with Constellation Energy back to ComEd, marking the end of the largest deal of its kind in the country. With the mass exodus of customers, Chicago residents need to be on high alert.  The big…...

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Electric competition: Not the money saver it once was

The times are a’changing. When electric competition began in northern Illinois, it seemed like a sure bet for savings.  ComEd’s price at the time was high and electric customers could easily find deals by shopping the market of unregulated suppliers. But the era of easy savings is over, for now, in…...

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