If you’re struggling to pay your utility bills during this public health crisis, CUB has some guidance on what steps to take. 1) Call Your Utility: As the utility company is the entity issuing the bill and the only entity with access to your account, your first call—no matter the…...
CUB releases new infographics, including COVID-19 alert
Below is our gallery of new infographics, including an important update on utility consumer protections during the COVID-19 crisis. CUB thanks the Heising-Simons Foundation for a generous grant that helped us create this series of infographics about important consumer issues. Important utility customer protections during the COVID-19 Crisis Are you…...
CUB alert: People struggling to pay utility bills should call their utilities to take advantage of landmark consumer protections
CUB urges Illinois consumers having difficulty paying their utility bills during the pandemic to contact their utility companies to take advantage of unprecedented consumer protections available to them. “Anybody struggling to pay their bills during the pandemic should immediately contact their utility to find out what protections are available, and…...
What is environmental racism?
Environmental racism is a term that was first coined in 1982 by Dr. Benjamin Franklin Chavis Jr., a Black civil rights leader. It refers to environmental injustices that harm communities of color. Everyone deserves equal access to clean air, water and safe neighborhoods, but not everyone is given this guarantee.…...
CUB services helping consumers cut their utility bills $26/month
CUB services have saved participants an average of about $26 a month on their utility bills, according to a staff review. COVID-19 may have brought CUB’s in-person events to a halt, but that hasn’t stopped CUB’s outreach team from working hard to serve consumers through online events and services. Along…...
Robocalls spread false information to discourage voting by mail
In an effort to keep voters safe for the upcoming presidential election due to COVID-19, Illinois expanded voting by mail. However, some people have reported receiving fraudulent robocalls in an effort to discourage mail-in voting, according to Illinois Attorney General Kwame Raoul. These automated robocalls are spreading false information that…...
