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Make sure to order CUB’s free, money-saving guides (in honor of our 35th anniversary)

As part of CUB’s 35th anniversary celebration, we have spent 2019  producing a series of free, money-saving guides. If you haven’t already, please order these publications. We will immediately email you a free, printer-friendly copy. CUB’s Guide to Cutting Your TV Costs 10 Ways To Cut Smartphone Data Waste CUB’s Guide to Fighting Robocalls CUB’s Gas…...

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Do robocallers know where I am?

Last week my cell phone rang, and the caller ID said it was my young son’s afterschool program. I don’t get calls from afterschool, so immediately I thought that my son was sick or hurt. But when I picked up, it was just a robocall, specifically the Chinese consulate scam,…...

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Consumer’s persistence and CUB lead to $797 Sprint credit

Your monthly cellphone bill already takes a chunk out of your wallet, and even more if you have multiple people on one plan. So when Moira Melendez and her son Michael found a “buy one, get one free” offer, they thought they had come across a great deal.  But the months…...

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POLL: What’s most annoying about cellphone service?

As it tries to pass legislation that would lead to the end of traditional landline service, AT&T is pushing phone alternatives that tend to be less reliable and more expensive, such as wireless service. Tell us what you find most annoying about your cellphone service by Wednesday, May 31, and you…...

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Want to lower your cellphone data bill?

One of the biggest sources of frustration for smartphone users is exorbitant data rates. However, there are measures you can take to prevent paying more than you have to on your next bill. (The Cleveland Plain Dealer ran a series of stories about data overages, including some really helpful tips, after…...

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Security for your smartphone

What is your smartphone worth?  How about the personal data your smartphone houses—including personal account numbers, birthdate, and passwords? The answer is probably, “A lot.”  That’s why it’s essential to protect your smart device from theft and data breaches.  Follow these tips to ensure your phone and data don’t end up…...

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What are we paying for?

We already pay a bundle for Internet service, and now a big Internet Service Provider (ISPs) wants to slap you with yet another fee for exceeding so-called “data caps.” Comcast recently enacted a policy in certain test markets that charges fees for customers who use more than 300 GB per month ($10 per…...

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7 tips to cut down on data

With more and more cellphone carriers eliminating wasteful “unlimited” data plans, it’s time to start thinking about how you can cut down on data usage and save money. Whenever you send an e-mail, download a photo, or view a Web page, your phone is sending or receiving data. Unlike talk and…...

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Spread the word: It’s Lifeline Awareness Week!

By Samantha Vercellino It’s hard for many of us to imagine not being able to dial a friend, text mom or schedule a work event in our mobile calendars. Phone service has become so intertwined with our daily lives that we forget too many people can’t afford even basic telephone service, and thus…...

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The deal with data

When Verizon announced last week that it would do away with cumbersome long-term cellphone contracts, the company also unveiled another big change: the end of unlimited data plans.  This follows other major carriers, like AT&T, who have also been phasing out unlimited data plans in favor of tiered data packages to best fit customer…...

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