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COVID-19

Tell President Trump: Keep our utility service reliable and affordable

In an emergency like this, affordable utility service is vital, and that’s an important point to make with our leaders.  Please tell President Trump about CUB’s Utility Customers’ Bill of Rights, and urge him to support state and federal policies that will keep our electric, gas and telecom service reliable…...

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Struggling to pay your bills? These resources can help

With uncertain times come uncertain finances. Due to the public health emergency, you may have been laid off, your hours may have been cut, or you may have accrued unexpected medical expenses. Whatever the reason, paying your utility bills shouldn’t cause additional financial stress. These programs may be able to…...

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4 Coronavirus headlines you might have missed: Shut-offs, Wi-Fi, scams, dirty cellphones

As Coronavirus continues to spread, headlines have been saturated with news about the disease, also known as COVID-19. CUB picked a few news stories from the bunch that are helpful for consumers’ pocketbooks and health. Leaders call on utilities to half shut-offs during public health crisis. Gov. J.B. Pritzker and…...

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A message from CUB’s Executive Director: Responding to COVID-19

Dear Illinois consumers: Now that the World Health Organization has declared COVID-19 (also known as Coronavirus) a global pandemic, I want to let you know that the Citizens Utility Board (CUB) will continue to serve you through this public health crisis, while doing our part to limit this hazard from…...

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