Although the Coronavirus pandemic has thrown some obstacles in the path of CUB’s spring legislative agenda, the fight for the Clean Energy Jobs Act continues—and we scored a few consumer victories during the General Assembly’s special session. From May 20-23, the General Assembly met for the first time in 11…...
Anti-robocall legislation rings in the new year
The nation’s toughest anti-robocall legislation, the TRACED Act, has just been signed into law. That’s good news in Illinois, which each year is the target of billions of these nuisance calls. While it won’t stop the pesky automated calls entirely, the act is a concrete step in the right direction.…...
We asked, you answered: your top money-saving utility tips
Some of our best sources of information are Illinois consumers who tell us what they’re doing to save money. Last week, we asked you to submit your money-saving utility tips. You shared a lot of good advice, everything from assessing your phone plan to switching to LEDs. Below, we’ve highlighted…...
Is home phone service really getting better?
In its push to eventually end landlines in Illinois, AT&T has promised that home phone service isn’t going away, it’s getting better. There are plenty of Illinois consumers who, along with CUB, dispute that. CUB did an analysis of AT&T’s phone options: Landlines: Pros: Landlines are reliable and, at around $20 or…...
CUB’s Internet, cable, and telephone shopping guide
Gone are the simple days of a landline phone, a few TV channels, and a dial-up Internet connection. Step into the nearest Best Buy, and you can become quickly overwhelmed by the plethora of telecom options available. To make shopping a little easier, here’s CUB’s tips to help you make the right Internet, cable and…...
60 events! Outreach on record-setting pace in August
A big thank you to CUB’s Outreach team, which is on track to hold a record-breaking 60 money-saving events in August! The 10-member team is trying to beat the previous record of 57 speaking engagements, tabling events and utility-bill checkups across the state. Recently, the team traveled to Hillsboro, Maywood,…...
Consumer sends heartfelt thank you after CUB saves her $60/month
By Samantha Vercellino Wanda Cunningham didn’t know how CUB could help her lower her high phone bills when she first called the consumer group. Now—one year later—the Olympia Fields resident credits her $60 a month savings to that fateful call. Wanda’s call was fielded by Bilingual Environmental Outreach Coordinator Ivonne Hernandez…...
CUB Director: Consumer protections never go out of date
AT&T has made no secret of the fact that the company wants to strip the Illinois Telecom Act of consumer protections and completely deregulate traditional home phone service. In the company’s perfect world, it would no longer have to fulfill the “obligation to serve” requirement— and would be able to abandon…...
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